Once you've logged into the router settings, you'll want to select "configuration" at the top, and then "Connection > Local Network" in the menu on the left.
Zosi view app not connecting how to#
This setting needs to be enabled on a router for the apps to be able to connect to the DVR systems.Ģ) For example: How to set up a linksys E5350 Router? This setting enables your router to obtain the static IP address on the DVR and broadcast that IP to the app so it can locate your DVR. In context of our systems, the setting related to DHCP is called DHCP server status. It means that a router assigns IP addresses to each of the devices on the network, allowing them to communicate with other devices in or outside the network. It stands for Dynamic Host Configuration Protocol. If you’re unsure how to open ports on your router, you will need to speak with the router manufacturer.ĭHCP is a type of internet networking approach. This typically only happens on commercial internet accounts, as they deal with sensitive transactions, but occasionally a firewall on a residential line will also block these ports. You may need to open ports 80, 5000, and 5001 on your router, if they’re currently being blocked by te firewall. If you still cannot connect to the network, please ensure that you don’t have a firewall active on your network that may be limiting the connection. In order for other devices to connect to the DVR through the router, the DHCP setting must be enabled from the router's settings page. If the DVR is not able to connect to the internet, you will get a message that states “ Cannot Connect to Network”. If " OK" is displayed, the local area network is connected successfully.
This method works for the following models of DVRs / POE NVRs / Wireless NVRs:Ĥ-Channel DVRs / POE NVRs / Wireless NVRs: